From bespoke software development and web applications to API integrations and IT consulting — we build technology that fits your business exactly, not the other way around. AUD fixed-price contracts, Australian delivery team.
- AUD fixed-price contracts
- AU business hours support
- Scalable architecture
End-to-End Custom IT Services
Four specialist practice areas, one accountable Australian team.
Modern, Battle-Tested Technologies
We use the right tool for the job — not the trendiest one.
Custom vs Off-the-Shelf vs Madsun
Off-the-Shelf
- Quick to deploy
- Generic feature set
- Recurring licence fees
- Adapts your process to the software
- No competitive advantage
- Vendor lock-in risk
Custom Software
- Built around your exact workflows
- Scales with your business
- One-off investment, no licence fees
- You own the source code
- Genuine competitive moat
- Integrates with anything
The Madsun Approach
- Fixed-price AUD contracts
- Agile delivery in 2-week sprints
- AU business hours support
- Transparent progress reporting
- Full IP ownership on delivery
- Post-launch SLA options
6-Phase Delivery Framework
A proven process that keeps projects on time, on budget, and on spec.
Discovery & Requirements
Deep-dive workshops to map your current processes, pain points and success criteria. We produce a detailed requirements document before a single line of code is written.
Solution Architecture
Our architects design the technical blueprint — data models, system integrations, security model, and infrastructure — optimised for your scale and budget.
Agile Development
Two-week sprints with a working demo at the end of each. You see progress constantly and can provide feedback before it becomes costly to change.
QA & Testing
Automated test suites, manual exploratory testing, performance load tests and security scanning. We do not ship code we would not run ourselves.
Deployment & Training
Zero-downtime production deployment, staff training sessions, handover documentation and a 30-day warranty period included as standard.
Ongoing Support
Optional monthly support retainer covering monitoring, updates, bug fixes and feature additions — all during Australian business hours.
Melbourne Logistics — Shipment Tracking Platform
A Melbourne logistics company was managing shipments across three separate Excel spreadsheets, leading to data inconsistencies, missed invoices, and frustrated drivers with no real-time visibility. Manual admin was consuming 25+ hours per week across the operations team.
We designed and built a full-stack web application featuring real-time shipment tracking with GPS updates, automated invoicing integrated with Xero, a progressive web app for drivers to update job status, and a customer-facing portal for self-service delivery tracking.
Transparent AUD Pricing
Every project is scoped individually. These ranges give you a realistic starting point.
Starter
- Small custom tools & utilities
- Internal systems & dashboards
- Simple API integrations
- Up to 10 core user stories
- 3-month warranty period
Business
- Complex web applications
- Multi-system integrations
- Custom CRM or ERP modules
- Mobile-responsive or PWA
- Agile delivery with fortnightly demos
- 6-month warranty + support options
Enterprise
- Large-scale platforms
- Dedicated cross-functional team
- Multi-tenant SaaS architecture
- Custom DevOps & infrastructure
- Priority SLA support
- Fractional CTO oversight
Industries We Serve
Frequently Asked Questions
Ready to Build Your Custom Solution?
Book a free 30-minute discovery call with our Australian team. We will assess your requirements and provide an indicative AUD quote within 48 business hours.
Australian business hours (AEST/AEDT) — Monday to Saturday. Email: australia@madsunmedia.com