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MADSUNMEDIA
Australia
🇦🇺 AI Solutions for Australian Businesses

AI-Powered Growth. Australian Privacy Compliant.

Stop paying $90k/year for tasks AI can handle 24/7. Our custom AI chatbots and workflow automations save Australian SMBs an average of 15+ hours per week — all built with the Australian Privacy Act (APP) compliance baked in from day one.

APP CompliantAUD PricingAEST SupportNo Lock-In

Australian business hours (AEST/AEDT) — Monday to Saturday.

Choose Your AI Solution

Two focused AI services built specifically for Australian business needs.

AI Chatbots

Custom AI chatbots for customer service and lead capture — deployed on your website, WhatsApp, Facebook Messenger, and Instagram DMs.

From AUD $2,000 setup

Explore AI Chatbots

AI Automation

Workflow and marketing automation powered by AI — connecting your CRM, Xero, MYOB, and email platform to run on autopilot.

From AUD $1,500/mo

Explore AI Automation

What We Build

Six proven AI solutions that Australian businesses are using right now to reduce costs and grow revenue.

AI Chatbot

Conversational AI for your website that answers FAQs, qualifies leads, and books appointments 24/7 without human involvement.

Lead Qualification Bot

Automatically score and segment incoming leads based on budget, timeline, and fit — so your sales team only talks to ready buyers.

Automated Email Flows

AI-written, trigger-based email sequences that nurture AU leads from first touch to paying customer without manual effort.

Predictive Analytics Dashboard

AI-powered dashboards that forecast revenue, flag at-risk customers, and surface growth opportunities from your existing data.

Content Generation Pipeline

Automated AU-English content pipelines for blogs, social captions, and ad copy — consistent brand voice at scale.

Social Media Automation

AI-scheduled posts, auto-reply DMs, and comment moderation across Instagram, Facebook, and LinkedIn for Australian audiences.

Why AI Makes Sense for Australian SMBs

Three compelling reasons Australian businesses are moving to AI in 2025.

$90k/yr

avg AU salary replaced by AI

AU Labour Costs Are High

The average Australian full-time admin or customer service employee costs $80,000–$95,000/year. AI automates the same repetitive tasks for a fraction of the price — available 24/7 with no sick days, super contributions, or recruitment fees.

13 APPs

covered in every build

Australian Privacy Act Compliance Baked In

We build every AI solution with Australia's Privacy Act (APPs 1–13) in mind — user consent mechanisms, data minimisation, AU data residency options, and privacy policy integration. No retrofitting required.

24/7

coverage without after-hours staff

AU Business Hours Automation

Australian customers enquire after 5pm and on weekends when your team is offline. AI handles those enquiries instantly — booking appointments, answering questions, and capturing leads while you sleep.

Our AI Build Process

Four phases from brief to live — transparent milestones, AEST check-ins.

01

Discovery

We map your workflows, identify automation opportunities, and define AU compliance requirements. Output: a scoped brief and ROI estimate.

02

Design

Conversation flows, automation diagrams, and data architecture are designed and signed off before a single line of code is written.

03

Build

Our AI engineers build, train, and integrate the solution — connecting to your existing AU tools (Xero, MYOB, Cliniko, etc.) with full testing.

04

Deploy + Train

We go live, run a staff training session in AEST hours, and monitor performance for 30 days. Ongoing maintenance available from AUD $400/mo.

Transparent AUD Pricing

All prices in Australian Dollars. GST added where applicable.

No long-term lock-in. Cancel anytime with 30 days notice.

Starter

AUD $2,000one-off

Perfect for businesses wanting their first AI chatbot live fast.

  • AI chatbot setup (1 channel)
  • Up to 50 FAQ responses trained
  • Website widget integration
  • APP privacy compliance review
  • Staff training session (1hr)
  • 30-day post-launch support
Get Started
Most Popular

Growth

AUD $3,500/month

For growing businesses ready to automate lead gen and customer service.

  • AI chatbot (3 channels)
  • CRM + email automation
  • 5 automated workflows
  • Xero / MYOB integration
  • Monthly performance report
  • Dedicated AEST account manager
  • Priority support
Most Popular — Start Now

Scale

AUD $6,000/month

Full-stack AI for established businesses wanting maximum automation.

  • Unlimited chatbot channels
  • Predictive analytics dashboard
  • 10+ automated workflows
  • Custom AI model fine-tuning
  • All AU tool integrations
  • Weekly strategy calls (AEST)
  • 24/7 monitoring & alerts
Book a Strategy Call
Case Study — Sydney, NSW

Sydney Dental Clinic Automates 80% of Appointment Enquiries

A busy Sydney dental practice was spending 3+ hours per day on phone and email enquiries for appointments, pricing questions, and opening hours. We deployed a custom AI chatbot on their website and Facebook Messenger page, trained on their services, pricing, and booking system.

80%
of appointment enquiries handled automatically
15 hrs
front desk time saved per week
3 weeks
from brief to live chatbot
"Our receptionist used to spend her whole morning just answering the same questions. Now the chatbot handles it and she focuses on patients in the clinic. It paid for itself in the first month."
— Practice Manager, Sydney Dental Clinic

Frequently Asked Questions

Common questions from Australian businesses about AI solutions.

Related Services

Pair AI solutions with these services for maximum growth impact.

Web Development

The best AI chatbots live on fast, conversion-optimised websites. We build both.

Learn more

Social Media Marketing

Combine AI-generated content with expert AU social strategy for compounding results.

Learn more

Ecommerce Development

Add AI product recommendations and order automation to your AU ecommerce store.

Learn more

Ready to Put AI to Work for Your Australian Business?

Book a free 30-minute AI strategy call in AEST hours. We will map out exactly which AI solutions will save your business the most time and money — no obligation, no tech jargon.

Australian business hours (AEST/AEDT) — Monday to Saturday. APP-compliant AI solutions for Australian businesses.