Custom AI Chatbots That Never Sleep.
Deploy AI chatbots on your website, WhatsApp, Facebook Messenger, and Instagram DMs. Handle customer enquiries, book appointments, and qualify leads 24/7 — fully compliant with the Australian Privacy Act.
Australian business hours (AEST/AEDT) — Monday to Saturday.
Built for Australian Privacy Law
Our AI chatbots are designed with the Australian Privacy Act (APP) at their core — not added as an afterthought. Every chatbot we deploy includes:
Deploy on Every Channel Your Customers Use
One AI brain, four customer touchpoints — consistent answers everywhere.
Website Widget
Embedded chat widget on your website. Fully branded, mobile responsive, and loads in under 2 seconds.
WhatsApp Business
Official WhatsApp Business API integration. Auto-reply to AU customers on the messaging platform they use most.
Facebook Messenger
Deploy on your Facebook Business Page. Handle enquiries from Messenger without checking Facebook constantly.
Instagram DMs
Auto-respond to Instagram DMs from potential customers. Convert followers into enquiries automatically.
AI Chatbot Use Cases for Australian Industries
Proven chatbot applications across Australia's most common SMB sectors.
Dental & Medical Clinics
- Appointment booking via website or WhatsApp
- After-hours enquiry handling
- Treatment pricing questions
- New patient intake form pre-fill
- Cliniko and Dental4Web integration
Real Estate & Finance
- Property enquiry qualification
- Open home booking and reminders
- Mortgage pre-qualification questions
- CRM (REX, VaultRE) lead capture
- Off-hours lead response in 60 seconds
Beauty & Wellness
- Service menu and pricing FAQs
- Appointment booking via Timely or Fresha
- Before/after care instructions
- Product recommendations
- Loyalty program enquiries
Ecommerce & Retail
- Order tracking enquiries (Shopify integration)
- Return and refund policy guidance
- Product recommendation chatbot
- Abandoned cart recovery messages
- Customer support ticket deflection
Technology We Use
Best-in-class AI engines and integration tools, configured for Australian businesses.
OpenAI GPT-4
The world's most capable conversational AI — fine-tuned on your specific business knowledge, Australian English, and industry terminology.
Anthropic Claude
Used for longer-form customer conversations and complex reasoning tasks. Particularly strong for compliance-sensitive industries like healthcare and finance.
Custom Fine-Tuning
We fine-tune AI models on your business data — service menu, pricing, FAQs, policies — so responses are always accurate and on-brand.
Website Chat Widget
Custom-branded chat widget embedded into your website. Works on any CMS — WordPress, Shopify, Webflow, or custom-built sites.
WhatsApp Business API
Official Meta-approved WhatsApp Business API integration — not workarounds or unofficial tools that can get your account banned.
Messenger & Instagram
Native Facebook Graph API and Instagram API integration for seamless DM automation across both Meta platforms.
What You Get
Every AI chatbot engagement includes these deliverables.
Chatbot Design & Flow Mapping
Full conversation flow diagrams for every use case — appointment booking, FAQ handling, lead capture, and escalation to humans.
AU-Compliant Training Data
We write and curate Australian English training data for your chatbot — accurate pricing, service descriptions, and compliant policy statements.
Multi-Channel Integration
Deployed on your chosen channels — website widget, WhatsApp Business API, Facebook Messenger, and/or Instagram DMs.
Booking System Integration
Connected to your AU booking platform (Cliniko, Timely, ServiceM8, Calendly) so the chatbot can check availability and confirm appointments in real time.
Testing & Quality Assurance
Full edge-case testing across 100+ conversation scenarios before launch, including privacy consent flows and escalation to human fallback.
Staff Training & Handover
A 1-hour AEST training session covering the chatbot management dashboard, how to update responses, and how to review conversation logs.
Ongoing Maintenance Plan
Optional AUD $400/month maintenance covering response updates, performance monitoring, and monthly conversation report.
30-Day Post-Launch Support
Included in every build. We monitor performance and fix any issues in the first 30 days with no extra charge.
Chatbot Pricing in AUD
Transparent AUD pricing. No lock-in contracts.
AI Chatbot Setup
Starting price for a single-channel chatbot setup.
- Chatbot design & conversation flows
- AI training on your business data
- 1 channel deployment (website OR WhatsApp)
- APP privacy compliance setup
- Testing (100+ scenarios)
- 1hr AEST staff training session
- 30-day post-launch support
Multi-channel setups (website + WhatsApp + Instagram) from AUD $3,500.
Get a QuoteMaintenance Plan
Keep your chatbot accurate, updated, and performing.
- Monthly conversation log review
- Response accuracy updates
- New FAQ additions (up to 10/mo)
- Performance dashboard access
- Monthly chatbot report (AEST)
- Priority support response
- Cancel anytime (30 days notice)
Melbourne Dental Clinic: 73% of After-Hours Enquiries Handled Automatically
A busy inner-Melbourne dental clinic was missing leads every night and weekend. Patients would enquire via Facebook Messenger and the website chat outside of business hours and not receive a response until the next morning — by which time, many had already booked elsewhere. We deployed a custom AI chatbot across their website, Facebook Messenger, and Instagram DMs, trained on their full service menu, pricing, and integrated with their Cliniko booking system.
"We were losing patients to competitors because nobody was answering enquiries after 6pm. The chatbot basically became our best employee — it never takes a day off and patients love the instant response."
AI Chatbot FAQs
Questions Australian businesses ask before deploying their first AI chatbot.
Related Services
Combine AI chatbots with these services for a complete digital strategy.
AI Automation
Automate the workflows behind the chatbot — CRM updates, follow-up emails, invoice creation in Xero.
Learn moreAI Solutions Hub
See all AI services for Australian businesses — chatbots, automation, analytics, and content pipelines.
Learn moreWeb Development
The best chatbots live on fast, well-designed websites. We build both — seamlessly integrated.
Learn moreReady to Deploy Your AI Chatbot?
Book a free 30-minute strategy call in AEST hours. We will demo an AI chatbot tailored to your industry, answer your APP compliance questions, and give you a same-day AUD quote.
Australian business hours (AEST/AEDT) — Monday to Saturday. Australian Privacy Act compliant AI chatbots.