Google Business Profile Management that wins the map.
We help Australian businesses win the Google map 3-pack — GBP optimisation, reviews, Google Posts, Q&A and multi-location management that turn near-me searches into calls. AUD pricing, AEST account managers, no lock-in contracts.
Australian business hours (AEST/AEDT) — Monday to Saturday.
150+
Australian Clients
AUD $8M+
Ad Spend Managed
7 Yrs
In The Market
4.9★
Google Rating
Google Business Profile is the engine room of Local SEO — the listing that puts you on Google Maps and in the local 3-pack. We run it as a standalone service for local service businesses and franchises, or as part of a broader SEO campaign.
What we manage
From full GBP optimisation and 3-pack ranking to reviews, Google Posts, Q&A and multi-location — built to bring nearby customers through your door.
GBP Optimisation & Setup
We claim, verify and fully optimise your Google Business Profile — categories, services, attributes, hours, photos and keyword-aware descriptions — so Google understands exactly what you do and shows you to nearby buyers ready to act.
Local 3-Pack Ranking
The map pack is where local searches convert. We engineer the proximity, relevance and prominence signals Google weighs so your business earns — and holds — a spot in the local 3-pack for the searches that bring you customers.
Reviews Management
Reviews are the biggest lever on map-pack rankings and click-through. We build a steady, compliant review-generation engine, respond to every review in your brand voice, and turn honest feedback into a visible trust signal.
Google Posts & Q&A
We keep your profile active with regular Google Posts — offers, events and updates — and seed and manage the Q&A section so common buyer questions are answered before a competitor's are, keeping your listing fresh and clickable.
Multi-Location Management
For franchises and multi-site businesses, we manage every location profile at scale — consistent NAP, location-specific optimisation and bulk posting — so each branch ranks in its own suburb without listings competing against one another.
Insights & Reporting
We track the metrics that matter — map-pack rankings, calls, direction requests, website clicks and search queries — in plain-English monthly reports that tie profile activity to real customer actions.
Who Google Business Profile management is for
Local service businesses
Trades, clinics, cafes, gyms, salons and professional services that live on nearby customers finding them in the map pack. We help you rank for "near me" searches across the suburbs you actually service and turn those searches into calls and bookings.
Franchises & multi-location
Businesses with several branches or a franchise network that need every location profile managed consistently and ranking in its own suburb. We handle NAP consistency, location-specific optimisation and bulk posting, with per-location reporting.
How we manage your profile
Profile Audit & Claim
We audit your existing Google Business Profile (or claim and verify a new one), find every gap, duplicate and suppression risk, and map where you sit in the map pack today versus your key competitors.
Full Optimisation
We rebuild the profile properly — correct primary and secondary categories, complete services and attributes, keyword-aware descriptions, geotagged photos and accurate NAP — so it is structured exactly how Google's local algorithm rewards.
Reviews & Content Engine
We launch a review-generation system and posting schedule, responding to reviews and publishing Google Posts and Q&A so your listing stays active, trusted and answering buyer questions week after week.
Rank & Convert
We monitor your position in the 3-pack across your target suburbs, tune the proximity, relevance and prominence signals, and optimise the profile to turn map views into calls, direction requests and bookings.
Report & Refine
Each month we report on rankings, calls, clicks and direction requests in plain English, then refine categories, posts and review strategy as local search behaviour and competitors shift.
Why Australian businesses choose Madsun Media
Results-Driven Strategy
Every campaign is built around measurable outcomes — qualified leads, revenue growth, and ROI — not vanity metrics. We are accountable to your bottom line.
Australian Business Hours
Your dedicated account manager works AEST/AEDT hours. Meetings, approvals, and turnarounds happen on your schedule, every business day.
Dedicated Account Manager
One senior contact for the full engagement — no call-centre handoffs, no rotating juniors. You always know who is working on your account.
AU-Compliant & Transparent
Australian English copy, AUD invoicing with GST, Privacy Act-compliant practices, and weekly written reports. Full transparency, no surprises.
“We went from nowhere on the map to holding the 3-pack for our main suburbs within a couple of months. The phone rings with people who found us on Google Maps, and the monthly report finally shows where the calls come from.”
Practice Owner
Local Service Business, Australia
Google Business Profile FAQs
Ready to own the map pack?
Google Business Profile management from AUD $500/month — optimisation, reviews, Google Posts, Q&A and 3-pack ranking, AUD invoicing with GST, no lock-in.
Australian business hours (AEST/AEDT) — Monday to Saturday.