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MADSUNMEDIA
Our Work · Dental & Healthcare · Sydney

+312% New-Patient Enquiries for a Sydney Dental Clinic in 6 Months

Through AHPRA-compliant Local SEO, a fully optimised Google Business Profile and a faster, conversion-focused website, a multi-chair Sydney dental clinic more than tripled its monthly new-patient enquiries — while cutting cost per enquiry by more than half.

New-patient enquiries / mo
157+312%
from 38
Cost per enquiry
$31-63%
from $84
Map-pack keywords
29+625%
from 4
Google reviews
198+330%
from 46

The Challenge

The clinic ranked on page 3 for "dentist near me" across its suburbs, relied almost entirely on word-of-mouth, and had an outdated website that loaded slowly and rarely converted visitors into bookings. New-patient growth had stalled and a new competitor was outranking them in the Google map pack.

Monthly New-Patient Enquiries

Tracked new-patient enquiries over the engagement.

Our Approach

AHPRA-compliant Local SEO

Suburb-level landing pages, schema and on-page optimisation for high-intent searches like "emergency dentist Bondi Junction" — all within AHPRA advertising rules.

Google Business Profile domination

Full GBP optimisation, weekly posts, photo cadence and a compliant review-generation system that lifted the clinic into the local map pack.

Conversion-focused website rebuild

A faster, mobile-first site with online booking, clear treatment pages and trust signals that turned more visitors into booked appointments.

Review & reputation engine

A steady, ethical flow of genuine Google reviews that improved both ranking signals and patient trust.

How the ROI Compounded

The flywheel that turned spend into measurable return.

STEP 1

Found locally

AHPRA-compliant Local SEO + GBP put the clinic in front of high-intent searchers across its suburbs.

STEP 2

Trust built

Reviews, photos and clear treatment info reassured patients comparing clinics.

STEP 3

Booking made easy

Fast site + online booking removed friction at the moment of decision.

STEP 4

Reputation compounded

Each happy patient left a review, lifting rankings and attracting the next.

STEP 5

ROI scaled

More enquiries at a lower cost each — a self-reinforcing growth loop.

Enquiries by Channel

Where the results came from.

“We went from quiet weeks to a genuinely full new-patient book. The reporting is transparent and the team understood the AHPRA rules better than anyone we spoke to.”

Practice Owner — Dental clinic, Sydney NSW

Services that delivered this

Frequently asked questions

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Representative case study. Figures illustrate the type of outcomes achievable through these strategies for a dental & healthcare business in Sydney; individual results vary based on market, budget and starting position.